Privacy Policy

Privacy Policy

Last Updated: October 13, 2026

Welcome to VNV Tours and Travels ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us through our website https://vnvtours.com and related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our travel/taxi services, or interact with our integrated applications.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Identifiable Information (PII): Name, email address, phone number, pickup/drop-off location, and travel preferences provided when making a inquiry or booking.
  • Technical & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times.
  • Account Data via Third-Party Logins: Information received when you choose to authenticate or interact with our services via third-party providers (such as Google).

2. Google User Data & API Compliance

Our website and internal email/notification applications utilize Google APIs (such as Google OAuth / Gmail API integrations via WP Mail SMTP) to streamline user authentication and reliable transactional communication.

  • Data Accessed: Depending on the features you interact with, we may access basic Google profile information, including your full name, primary email address, and profile picture provided by your Google account.
  • How We Use Your Data: We use Google user data exclusively for authenticating user identity, sending booking confirmations or inquiry updates, and facilitating seamless customer service communication.
  • Data Sharing & Selling: We do not sell, rent, or trade Google user data to any third parties. Your Google data is never shared with third-party advertisers, data brokers, or marketing agencies.
  • Google API Limited Use Disclosure: VNV Tours and Travels’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

3. How We Use Your Information

In addition to Google-specific usage outlined above, we use collected information for general operational purposes, including:

  • Processing taxi and tour reservations and issuing itinerary details.
  • Responding to customer support requests, questions, or feedback.
  • Improving website functionality, performance, and user experience.
  • Preventing fraud, unauthorized activities, and maintaining system security.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic, remember user preferences, and improve service delivery. You can choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

5. Data Security & Protection

We implement appropriate technical, administrative, and physical security measures (including SSL encryption) to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.

6. Data Retention & Deletion Rights

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

You have the right to access, update, or request the complete deletion of your personal data stored by us. You may also revoke our application's access to your Google Account at any time via your Google Account Security Settings.

To request data deletion or raise privacy concerns, please contact us at vnvtoursudr@gmail.com.

7. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy, please reach out to us:

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